[CPLP] Human Resources Certification Exam Questions - Part 12

1. is an organizational process of developing and maintaining systems. It helps establish a system project plan and lists the processes and subprocesses required to develop a system.

A) System Development Life Cycle
B) Cause and effect analysis
C) Mager, Robert
D) Mean Score



2. describes learning that occurs outside a structured program or class. It happens in everyday life and on the job through observing others, trial-and-error, and talking and collaborating with others. The broad category of informal learning can include social learning, but some instances of informal learning are not social - for example, studying and reading.

A) Affinity Diagrams
B) Discovery Learning
C) Informal Learning
D) Human Capital



3. are clear, measurable statements of behavior that a learner must demonstrate for training to be considered a success.

A) Stop Gap Measures
B) Random Selection
C) Learning Objectives
D) Extraneous Variables



4. (from a training impact perspective) is an assessment of the effectiveness of a training program while the program materials are being developed or ' formed.' Examples of formative evaluation include pilots as well as technical and production reviews.

A) Confirmative Evaluation
B) Organizational Culture
C) Open Space Technology
D) Formative Evaluation



5. is a process in which a more experienced person, or coach, provides an employee with constructive advice and feedback with the goal of improving performance.

A) Random Assignment
B) Needs Analysis
C) Coaching
D) Mentoring