Published - Fri, 03 Mar 2023

SPHR Questions - Part 41

1. Total quality management focuses all employees on producing products that meet customer needs. This is achieved by doing what?

A) Developing a high level of expertise in all employees
B) Eliminating processes that waste time and materials
C) Balancing the needs of all stakeholders in the organization
D) Sharing information with all levels in the organization

2. Which of the following is required by the Economic Growth and Tax Relief Reconciliation Act of 2001?

A) Requires pension plans to account for employee contributions separately from employer contributions
B) Requires employer pension contributions to be funded on a quarterly basis
C) Allows employees older than 50 to make catch-up contributions to retirement accounts
D) Allows employers to contribute a percentage of company earnings to retirement plans each year

3. Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

A) Any physical damage to one's body resulting from an event in the work environment.
B) Any pain, suffering, or damage to a person as a result of working in an employee position.
C) Any wound or damage to the body resulting from an event in the work environment.
D) Any loss of life or limb resulting from an event in the work environment.

4. Frank is an employee at the HBF Corporation, and he has recently been terminated because of poor company income. Frank visits the company's blog and saw a comment from his manager, which says, 'We had to let Frank go today because he kept screwing up sales order. He's incompetent!' This is an example of which one of the following?

A) Termination evidence
B) Freedom of speech
C) Libel
D) Slander

5. Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

A) ADA and Rehabilitation Act of 2008
B) Title VII of the Civil Rights Act of 1964
C) Fair Labor Standards Act of 1958
D) ADEA of 1967

1. Right Answer: B
Explanation: Answer option B is correct.The TQM concept reviews processes to eliminate waste, relies on teamwork, and involves all members of the organization in meeting customer needs. Personal mastery, a high level of employee expertise (A), is one of the five disciplines of a learning organization. Information sharing is one characteristic of a high- involvement organization (D). The ability to balance stakeholder needs is a requirement of a change agent (C). See Chapter 5 for more information.Chapter: Human Resource DevelopmentObjective: Organization Development

2. Right Answer: C
Explanation: Answer option C is correct.EGTRRA made changes to pension contribution limits and allows employees older than 50 to make catch-up pension contributions. See Chapter 6 for more information.Chapter: Compensation and BenefitsObjective: Benefits

3. Right Answer: C
Explanation: Answer option C is correct.OSHA's definition of a work related injury is broad and defined as 'any wound or damage to the body resulting from an event in the work environment.'Answer option D is incorrect. OSHA covers more injuries than just the loss of life or limb.Answer option A is incorrect. While this statement is in the spirit of OSHA requirements, it is not the exact definition from OSHA.Answer option B is incorrect. OSHA doesn't use the terminology of pain, suffering, or damage, but rather defines wounds and damage.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment

4. Right Answer: C
Explanation: Answer option C is correct.Defamation in writing is an example of a libel.Answer option B is incorrect. Freedom of speech does have provisions, but in this case Frank was released because of poor company income, and not for being incompetent. This is an example of a libel.Answer option D is incorrect. Slander is defamation through the spoken words.Answer option A is incorrect. Frank was terminated for poor company income, and not for screwing up sales orders.Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Employee and Labor RelationsObjective: Federal Employment Legislation

5. Right Answer: B
Explanation: Answer option B is correct.Title VII of the Civil Rights Act of 1964 prohibits discrimination based on race, color, religion, sex, or national origin.Answer option C is incorrect. The Fair Labor Standards Act of 1958, also known as the Equal Pay Act, prohibits sex-based wage discrimination.Answer option D is incorrect. ADEA of 1967 prohibits discrimination in employment on the basis of age (40 years or older).Answer option A is incorrect. Americans with Disabilities Act (ADA) and Rehabilitation Act of 2008 make important changes to the definition of the term 'disability' by rejecting the holdings in several Supreme Court decisions and portions of EEOC's ADA regulations.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Federal Employment Legislation

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