Published - Fri, 03 Mar 2023

SPHR Questions - Part 72

1. A PEST analysis is used during the strategic planning process. What is PEST an acronym for?

A) Political, environmental, strengths, threats
B) Product, environment, social, technology
C) Political, economic, social, technology
D) Political, economic, specific, timely

2. For employers with 15 or more employees, records of all job announcements, applications, and resumes must be kept for one year under which of the following acts?

A) Executive Order 11246
B) Americans with Disabilities Act
C) Title VII of the Civil Rights Act
D) Temporary Employee Records

3. Before selecting an HRIS system, which of the following questions should be answered?

A) Who will have access to the information stored in the HRIS?
B) How will the HRIS be accessed?
C) All of the above.
D) What information will be converted to the HRIS?

4. One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which of the following is not one of the five components of Pano's model of Leadership Development?

A) Establish credibility
B) Determine the leader
C) Align people
D) It's not about you

5. You are the senior HR Professional for your company. Management has asked you to identify how you'll measure results for human resources performance through one of four tactical accountability measures. Which of the following tactical accountability measures is not a valid measurement approach for HR performance?

A) HR expenses as a percentage of operating expenses
B) Ratio of management to HR staff
C) HR expenses as a percent of total revenue
D) Ratio of total employees to HR Staff

1. Right Answer: C
Explanation: Answer option C is correct.A PEST analysis is used to scan the political, economic, social, and technological conditions in the external environment to determine what impact those conditions will have on the success of the organization. See Chapter 3 for more information.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Environmental Scanning Concepts

2. Right Answer: B
Explanation: Answer option B is correct.The Americans with Disabilities Act applies to employers with 15 or more employees, and regulates employment practicesincluding record-keeping and - retentionrelated to qualified individuals with a disability. EO 11246 (A) and Title VII of the Civil Rights Act (C) established standards for non-discriminatory employment practices. See Chapter 2 for more information.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Employee Records Management

3. Right Answer: C
Explanation: Answer option C is correct.A needs analysis will provide answers to these questions, as well as whether the HRIS will be integrated with payroll or other systems and what kinds of reports will be produced. See Chapters 2 and 3 for more information.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Human Resource Technology

4. Right Answer: B
Explanation: Answer option B is correct.There is not a component of Pano's model called determine the leader. The five components of Pano's model are commit to achieve, it's not about you, establish credibility, align people, and impact people significantly.Answer option A is incorrect. Establish credibility is one of the five components of Pano's Model of Leadership Development.Answer option D is incorrect. It's not about you is one of the five components of Pano's Model of Leadership Development.Answer option C is incorrect. Align people is one of the five components of Pano's Model of Leadership Development.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Leadership Concepts

5. Right Answer: B
Explanation: Answer option B is correct.Tactical accountability does not include a ratio of management to HR staff. The four approaches to tactical accountability for HR are: HR expenses as a percentage of operating expenses, HR expenses as a percent of total revenue, ratio of total employees to HR Staff, and HR department expenses per employee.Answer options A, C, and D are incorrect. These are valid tactical accountability measurements.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Human Resource Technology

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