1. Right Answer: A
Explanation: Answer option A is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
2. Right Answer: C
Explanation: Answer option C is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
3. Right Answer: A
Explanation: Answer option A is correct.Any tool used to select employees must be job related and a valid predictor of success on the job. If a selection tool results in discrimination against an individual who is a member of a protected class (B), the criteria used must be shown to be job related and valid. For example, a bona fide occupational qualification occurs when religion, sex, or national origin is 'reasonably necessary to the normal operation' of the business.Chapter: Workforce Planning and EmploymentObjective: Review Questions
4. Right Answer: C
Explanation: Answer option C is correct.The GM could be influenced by his similar experience working his way through college. Knowledge-of-predictor bias (A) is a factor when the interviewer knows that a candidate scored particularly high or low on an assessment test. The halo effect (B) occurs when interviewers allow one positive characteristic to overshadow other, less positive attributes. The gut feeling bias (D) occurs when interviewers rely on intuition to make hiring decisions.Chapter: Workforce Planning and EmploymentObjective: Review Questions
5. Right Answer: A
Explanation: Answer option A is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
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